Privacy Policy
We only process personal data to the extent permitted by law. Our platform can generally be used without providing further personal data, however certain functions (e.g. registration, payments) require specific information.
We collect and process the following data:
- Email address (during registration/login)
- Stripe customer ID (for payment processing)
- IP address (e.g. for fraud prevention)
- Uploaded images and content
- Metadata of generated content (e.g. prompts, timestamps)
- Session data (for login status)
We process data for the following purposes:
- To provide platform functionality
- To execute training, generation, and downloads
- To process payments (Stripe)
- To ensure platform security
- To comply with legal obligations
Art. 6(1)(b) GDPR – performance of a contract (e.g. registration, payments)
Art. 6(1)(f) GDPR – legitimate interests (e.g. server logs, fraud prevention)
Art. 6(1)(a) GDPR – consent (e.g. upon upload)
The platform is fully self-hosted on servers by Hetzner Online GmbH (Germany).
Images, videos, and AI models are stored in Cloudflare R2 (EU region).
DNS and security services are provided via Cloudflare Inc. (USA).
AI training and generation are powered by FAL.AI (CA).
Payments are handled via Stripe Payments Europe, Ltd. Payment data and personal information are processed directly by Stripe. For more details, please refer to Stripe’s privacy policy.
We only use technically necessary cookies, such as:
- Session management (login state)
- CSRF protection
- Session handling
There is no tracking, analytics, or third-party marketing cookies in use.
Personal data is stored for as long as it is necessary to provide the service. There is no predefined deletion period – users may request deletion of their data at any time (see section 10).
You have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
To exercise your rights, please contact: [email protected]
You have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.
We reserve the right to update this Privacy Policy at any time. The current version is available at https://roadlabs.ai/privacy.
Last updated: April 13, 2025